Outsourcers and Service Providers

Achieving Competitive Advantage and Better Win Rates

Execview has a unique offering for Service Providers that enhances their ability to win major outsource contracts, with higher client confidence in outcome achievement and minimisation of risk.

Execview enhances the bid process. Execview provides a visual map of all aspects of the clients’ transition and operational outcomes, and links this to the reporting of performance. Execview is a highly efficient way of gathering client data, reducing internal and external costs in the bid process, and generating an ‘online SLA’ detailing every aspect of the service and transformational delivery.

During the bid process, both supplier and client can gain enhanced confidence of the supplier’s proposal, easily identifying gaps and shortfalls so that they can be resolved in the dialogue and bid processes. Execview illuminates the outcomes, delivery, solution summaries, SLAs, and service credits in a solution that is unique across the industry.

Rather than just describing their governance solution, bidders can demonstrate the actual governance solution, complete with client data, and highlight areas of supplier, client and joint risk.

Upon winning the contract, the supplier already has a powerful database covering every area of the solution, which feeds the tools to manage delivery and governance.

Managing Transition and Transformation

We estimate a £1m+ benefit to suppliers in most transitions/transformation, based on lower costs, better recovery of risk cost, and joint governance allowing a balance of risk and reward to be shared.

Execview understands the risk profile taken by suppliers within output-based contracts. Most suppliers are exposed to a considerable element of risk, with only limited ability to modify the contract, volumes and cost post-contract. It is important to enhance levels of trust at the outset and provide a “shared, single version of the truth” for client and supplier stakeholders. Accurate records of status, volumes, costs, change requests, CCNs are essential.

Execview tackles these problems head on, allowing the suppliers’ risk exposure to be reduced. From the end of the bid process, right through to the end of transformation, Execview provides a complete tool-set that benefits both the supplier and client. Change management workflows, mapping of outcomes, stakeholder reports, line of sight to detail – Execview sits across the commissioning relationship, allowing critical decisions to be shared.

Execview also provides benefits to the transformation programme efficiency, including a full PMO module.

Because Execview is multi-supplier, multi-client, it supports relationships with all of your clients, and all of your sub-contractors.

Managing Operational Accounts

Execview provides a complete solution for managing the detail of client governance and reporting. It addresses the need for accurate summary reporting with line of sight to the detail of impacts and service measurement. Execview has a positive ROI and drives client confidence from the bid phase right through the contract.

Service providers spend millions on account governance, without really providing an effective model for reporting, management of escalations, change, and shared risk. Attempts have been made with bespoke reporting, Excel and occasionally, “solutions” which are in fact expensive and fail to deliver effectively.

Execview provides automated change control, stakeholder reporting for every governance point, a PMO solution for all client projects, “ITIL” service management reports, simple integration to every data source and spreadsheet used. Execview also provides workflows for common client-supplier processes like projects and change requests, CCNs (Contract Change Notes) combining requests, assurance, approval and tracking to completion.